Politique d’expédition

**Shipping Policy**

Thank you for choosing Bear Rose Tattoo Supply for your tattooing needs. We are committed to ensuring that your orders are delivered promptly and in excellent condition. Please review our shipping policy to understand how we handle various items and to ensure a smooth delivery experience.

1. General Shipping Information

  • Processing Time: Orders are processed on average within 1-2 business days. Please note that processing times may vary during peak periods or for custom orders.
  • Shipping Methods: We offer several shipping options, including standard, express and local delivery. Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

2. Shipping of Fragile Items

  • Packaging: All fragile items, including glass bottles and delicate equipment, are securely packaged using bubble wrap, packing peanuts, or other protective materials to minimize the risk of damage during transit.
  • Handling: We label fragile items with appropriate handling instructions to alert carriers to take extra care.

3. Shipping of Electronics

  • Packaging: Electronics are packaged in anti-static materials and cushioned to prevent damage from impacts or vibrations.
  • Temperature Control: If you are ordering sensitive electronic components, please ensure you are in a location where temperature fluctuations are minimal, as extreme temperatures can affect performance.

4. Shipping of Liquids

  • Packaging: Liquids are sealed in leak-proof containers and packed in waterproof materials to prevent spillage. They are also cushioned to avoid breakage.
  • Temperature Control: We use insulated packaging to protect liquids from extreme temperatures. If your order includes temperature-sensitive liquids, please monitor weather conditions and choose expedited shipping if necessary.
  • Additional Cost maybe required for heating Pads. 

5. Shipping of Medical Supplies

  • Packaging: Medical supplies are packed with care to ensure they remain sterile and undamaged. We use appropriate packaging to maintain the integrity of these products.
  • Handling: We follow strict guidelines to handle medical supplies in a manner that ensures they are received in the best possible condition.

6. Temperature Sensitivity

  • Heat/Cold Exposure: For items sensitive to temperature fluctuations (e.g., certain inks or adhesives), we use insulation and temperature-regulating materials in our packaging. Please be aware of the weather conditions in your area and consider expedited shipping during extreme temperatures.

7. Delivery Issues

  • Damage: If your package arrives damaged or if any items are missing, please contact our customer service team within 48 hours of receipt with photos of the damage and a description of the issue. We will work to resolve the problem promptly.
  • Incorrect Address: Please double-check your shipping address before placing an order. Bear Rose Tattoo Supply is not responsible for orders lost or delayed due to incorrect or incomplete addresses provided by the customer.

8. International Shipping

  • Customs and Duties: For international orders, customers are responsible for any customs fees, duties, or taxes that may apply. Bear Rose Tattoo Supply is not responsible for delays caused by customs processing.

9. Contact Us

  • If you have any questions or concerns about our shipping policy, please contact our customer service team:
  • Email: bearrosetattoosupplies@gmail.com
    Phone: 1-506-304-1264

Thank you for choosing Bear Rose Tattoo Supply. We look forward to serving you!